How LetaLife works

Search adverts already on LetaLife
To find a tenant or accommodation of any kind, you can first look at the adverts that are already on our web pages.

All our property rental adverts carry contact information so that you can quickly get in touch with any advertisers that are likely to be of interest to you.

All free adverts have their own phone number which you ring to contact the advertiser. The phone number is not the advertiser's own 'real' phone number but it does ring their own phone. (We redirect to the advertiser's own phone via their individual LAPS - LetaLife Advertisers Privacy System - number which is unique to that advert while it is published online for a maximum of 6 weeks duration).

You can tell how old the advert is because the date it was placed is on the advert.

We charge callers who respond to adverts on our site a bit more than usual on their calls. For more information about the cost of LAPS calls click here.

Standard £10 adverts may have an email address as well as the LAPS number or instead of the LAPS number. The email address is in a format to deter automated spammers. You will need to type the address into your email system to send an email. It won't work just by clicking it.

Put your own advert on LetaLife
If you don't find an advert to suit your requirements then please place a property rental advert of your own. It is best if you provide a landline number for folk to contact you on as there are less problems associated with landlines for callers. Most callers don't mind leaving a message on an answerphone if you let them know on your advert that they may need to do so. It is also best to give a suitable time for callers to contact you for your own and their convenience.

Holiday rental accommodation on LetaLife
If you are interested in self catering holiday adverts you can find them here

If you want to place an advert either because you are looking for self catering foreign holiday accommodation or you have a villa, gite or other accommodation to let out overseas you can find the link to place the advert on the page linked to above.

If you want to place a paid £10 standard advert you will need a credit or debit card ready to make your payment.

The payment process system.
We spent a lot of time choosing a suitable secure online payment system and eventually decided on WorldPay because they were a part of the Royal Bank of Scotland Group. As always your privacy and security were our top priorities and you can remain assured that they are protected to the very highest standards.

At no point do we see any of your card details, the page is completely secure and the only people who get to see your card details are the bank. You can tell it is secure because of the little padlock symbol at the bottom of the page.

Removing your advert.
As soon as your advert has done its work for you, you can remove it yourself (free advertisers need to use the link sent to their email when the advert is approved to go online) or if you are a paid £10 standard advertiser you can either use your link or email us and request that the advert is removed for you.

Solving problems you may occasionally have using LetaLife.

No answer when you call.
Sometimes people have problems getting through on the LAPS number. Remember that the number redirects through to a real person's phone. Often these are not letting agents but ordinary members of the public. So they may not always be available to take your call.

We try and encourage people to say when is most convenient for callers but sometimes things happen and they are not always there when they say they will be. So you may need to try at different times.

Can't get through or number unobtainable.
Sometimes the number is redirecting to a mobile phone and there may be a bad signal or the phone may be switched off. You may get through if you try again at a different time.

Another problem can be because the phone system you are calling from has call barring in place. Even though LAPS numbers are not classed as premium numbers by OFCOM, call barring systems to prevent calls to premium numbers can be a bit heavy handed and may prevent callers from accessing 'personal numbering systems' such as the LAPS numbers. So you may need to call from a different phone system. This is most often the reason why some people can't get through on a LAPS number when they call from their work phone.

But the most common problem for failing to get through, or getting through to the wrong person is caused by mistakenly dialling the wrong number. Please take care and dial carefully - we have no wish for you to spend money on a misdialled call. We want you to find the tenant or landlord or agent that you need, and then we hope you will tell people what a good service we provided you with.

Can't use the LAPS system because you are overseas.
If you wish to find tenants or property to rent and you are outside the UK - you need to place an advert using the 'standard' advert form for the area you are interested in. That way you can use an email address as a contact method.